1. Our Commitment to Privacy.
This notice describes our Privacy Policy. Protecting your privacy and the personal information you provide us is a top priority for TLCH Foods, Inc. For the purposes of this Privacy Policy, unless otherwise noted, all references to “we,” “us,” “our,” “TLCH,” “Website”, or “Site” include www.gobble.com, and TLCH Foods, Inc. d/b/a Gobble. We want our users to fully understand what information we collect, how we use this information, and the steps we take to protect your personal information. Please read this Privacy Policy to learn more about the policies and procedures we have put in place to achieve this goal. By using TLCH Foods, Inc.’s services and this Website, you are consenting to the tracking, recording, collection, storage, and processing of your personal information pursuant to this Policy. Please read it carefully. If you do not accept this Privacy Policy, please do not use this Website.
For the convenience of our visitors, this Website may contain links or widgets to a number of third-party sites that we believe may offer useful information or enhance your experience with this Website. The policies and procedures we described here do not apply to those sites. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies. TLCH Foods, Inc. does not control and is not responsible for other websites or their privacy policies or practices.
2. What Information is Collected.
(a) Information You Provide to Us:
We collect any information you voluntarily enter on our Site or that you provide to us in any other way. This personal information is submitted to us by you in a variety of ways including, but not limited to by creating or registering for an account on our Site, sending us an email or a request to be contacted, signing up for our email list, signing up for special offers or contest sponsored by us, one of our partners, or selected third-parties, or by submitting your credit card or other payment information when ordering or purchasing products and/or services through our Website. By providing your personal information, you represent that you have the right to communicate or disclose the information submitted. Please do not submit the personal information belonging to another without their consent.
Personal Information
The personal information collected from you includes personally identifiable information such as your first and last name, email address, mailing address, credit card or payment information, and phone number. It may also include, but is not limited to, other information related to servicing your meal subscription, such as product or services purchased or viewed, your weekly meal choices, food preferences, preferred delivery day, and meal feedback.
Financial Data
Financial information, such as data related to your payment method (i.e., valid credit card number, card brand, expiration date, billing zip code), that we may collect when you purchase, order, return, exchange, or request information about our products or services from the site. We store only very limited, if any, financial information we collect. Credit card data is tokenized and held by a certified third party. Otherwise, all financial information is stored by our payment processors. These third-party companies we use maintain their own secure sites and use encryption and other security measures to safeguard your personal information.
Data from Contest and Giveaways
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
(b) Your Usage of Our Site.
We automatically track certain information about you based upon your use of our Site, as well as from your interaction with emails that we send to you. The personal information we automatically collect may include your geolocation and other data, including your IP address, browser type, device type, the webpage you visited before coming to our Site, pages you visited on our Site, time spent on those pages, when and for how long you visited the Site, and similar information, which we collect through cookies, and other technologies. The information we automatically collect may be associated with any personal information that you have provided to us.
(c) Cookies.
We use “cookies” on certain pages of our Site. Cookies are small files that can be used to track a user’s steps or automatically generate a user’s password. Cookies allow you to enter your password less frequently during a session and help us personalize your Site experience. Cookies are stored on your hard drive, not on our Site. Most cookies are automatically deleted at the end of a session. You may decline our cookies if your browser permits, although your use of the Site will then be restricted.
(b) Information Collected Through Your Use of the Site:
Derivative Data
We automatically track certain information about you based on your use of our Site, as well as your interaction with emails that we send to you. The personal information we automatically collect may include your geolocation and other device and usage data, including but not limited to your IP address, browser type, operating system, device type, the webpage you visited before coming to our Site, pages you visited on our Site, time spent on those pages, when and for how long you visited the Site, your click history, and other similar information, which are collected through the use of cookies and other similar technologies. The information we automatically collect may be associated with any personal information that you have provided to us.
Tracking Technology
We and our third-party partners, such as Google Analytics and Meta Pixel, use cookies, web beacons, tracking pixels, and other similar technologies (collectively, “Cookies”) on the Website to collect, track, store, and analyze your interactions with our Website. This allows us and our third-party partners to help customize the Website, for analytics and functionality, for marketing purposes, and to improve your experience.
Cookies are small files stored on a user’s device that can be used for things such as recognizing your device, tracking a user’s steps, or automatically generating a user’s password. Cookies are used to enhance and personalize your experience using our Site by helping our Site recognize your browser or device for faster login or checkout, to improve interface content, to improve the security and integrity of the Site, for analytics and statistics purposes, and for site navigation. Cookies are stored on your hard drive, not on our Website. Most cookies are automatically deleted at the end of a session. You may decline our cookies if your browser permits or manage cookie settings through this Website or your web browser settings, although your use of the Website may then be restricted and not all features may work properly.
We may also partner with selected third-party vendors, such as Google Analytics and Meta, to allow tracking technologies and remarketing services on the Website through the use of first-party cookies and third-party cookies, to allow us to analyze and track users’ use of the Website, determine the popularity of certain content, better understand online activity, and to customize advertisements you may see that may be of interest to you. By accessing this Website, you consent to the collection and use of this information by these third-party vendors. We do not control and are not responsible for the privacy practices of these third-party vendors. You are encouraged to review their privacy policy and contact them with any questions. We do not transfer personal information to these third-party vendors. For more information about opting out of interest-based advertising, visit optout.networkadvertising.org.
3. Use and Disclosure of Your Information.
We may use your information to provide basic functionality on our Site, such as displaying appropriate meal recommendations, processing and fulfilling your meal subscription or orders, communicating about orders and their status, and personalizing the customer experience where possible.
We may also use your information to contact you for informational or promotional purposes and to provide customer service to you. We may also use your personal information for analytical purposes to monitor web traffic and keep track of web pages our users visit within our Site in order to determine what services or web pages are the most popular and to analyze trends and user behavior to help improve our Site and user experience.
We may use non-personally identifiable information collected to determine user demographics, interests, and behavior, and may market TLCH Foods, Inc. products using this information or by sharing it with partners. TLCH Foods, Inc. may also provide your non-personally identifiable information to contractors so that they can perform services for us, such as IT or analytics. We may also utilize service providers to assist us in aggregating customer information and then share such aggregated non-personally identifiable information with prospective marketing partners, advertisers, and others.
We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties, including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt out of this activity. See bolded paragraph below for opt-out instructions.
Your personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information from our records and other sources. This information may be shared with service providers that perform analytics to help us improve our products and site, to market our services, and to identify new potential customers. These marketing service providers may share your name and contact information with their partners, but they will not identify you as a TLCH Foods, Inc. customer. We may also share this information with third parties with whom we offer co-branded or joint product and service promotions but will be done so only under a confidentiality agreement at least as restrictive as the privacy provisions contained in this Privacy Policy.
If you prefer that we do not use and share your information in this way, please email us at [email protected].
TLCH Foods, Inc. reserves the right to determine the form and means of providing notifications to our users, such as phone, text, email, or mail. By providing TLCH Foods, Inc. with your email, phone number, and postal address, you consent to our using such contact information to send you notices. You may opt out of certain notifications by using the unsubscribe link found at the bottom of the email to opt out of receiving future emails, replying STOP to text messages, emailing us a request at [email protected], or by changing your account settings. To stop receiving notices, you can also send us a request by mail to:
TLCH Foods, Inc.
Attn: Marketing Department
900 Wilmeth Road
Suite 500
McKinney, TX, 75069
Legal Requests
We cooperate with law enforcement authorities, as well as with other third parties, to enforce laws and intellectual property rights, and to prevent fraud. In response to a verified request by law enforcement, court order, or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your email address, login history, fraud complaints, and site use history, with or without a subpoena. Without limiting the above, we will not disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to protect our rights or to prevent imminent physical harm, financial loss or to report suspected past, present, or future illegal activity. Further, we can, and you authorize us to, disclose to a third party your information, including your email address, as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
Third Party Service Provider
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Other Third Parties and Third-Party Links
We may share your information with third-party advertisers and investors for the purposes of conducting general business analysis and other marketing purposes, as permitted by law. Our Site may, from time-to-time, contain widgets or links to other websites that are not owned or controlled by us. We do not exercise control over third-party websites and are not responsible for the content or practices used by such third parties. These third-party websites may use cookies and have their own privacy policies, which should be reviewed by you.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.
4. How We Protect Your Information.
The security of your personal information is important to us. When you provide sensitive information (such as a credit card number), we encrypt that information using a TLS 1.3 encrypted connection. We follow generally accepted industry standards to protect the personal information submitted to us, during transmission, and once we receive it.
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. If you have any questions about security on our Site, please contact us at [email protected].
Children
The Site is not intended for use by children. We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data that we have collected from children under the age of 16, please notify us.
5. Options Regarding Your Information.
Account Information
You may review or change the information in your account or terminate your account by emailing customer support. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, and enforce our Terms of Use.
California Privacy Rights
California Civil Section 1798.83 permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the name and addresses of all third parties for direct marketing purposes in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our support department. Please be aware that although publicly facing data may be removed, the data may not be completely or comprehensively removed from our systems.
If you are under 18 years old and reside in California, and have a registered account with this Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request the removal of such data, please contact the support department.
6. Consent
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
7. Changes to Privacy Policy.
If our Privacy Policy or procedures change, we will immediately post those changes to our website. Any such changes will be effective thirty (30) days from the time such new policies are posted, unless otherwise stated in the change. It is your responsibility to review this Privacy Policy for any changes.
8. Effective Date
This Privacy Policy is effective as of August 4, 2025.
TLCH FOODS, INC. PRIVACY POLICY GDPR ADDENDUM
Effective Date: This GDPR ADDENDUM (“Addendum”) is effective July 1, 2020.
As noted in our Privacy Policy (the “Policy”), which this Addendum supplements, our services and Website are not intentionally directed at individuals outside the United States. Out of an abundance of caution, to the extent personal information may be collected from within the European Economic Area (“EEA”) to which the General Data Protection Regulation (“GDPR”) applies, that personal information (for this Addendum and Section IX(3) of the Policy, as defined in the GDPR) will be governed by the GDPR, and this Addendum, which will, as to that information, take precedence over anything to the contrary in the Policy.
If you have questions about or wish to exercise any privacy rights pursuant to this Addendum or the Policy, or otherwise under applicable law (whether or not referred to in the Policy), or wish to correct your personal information, contact us using the information in Section II of the Policy.
Those in the EEA may have the following rights, depending on the relation of the entity collecting, using, or disclosing it to them, or to the EEA:
Right of access: To obtain confirmation of whether, and where, personal information may be processed; for personal information processed, its categories, purposes, and how applicable retention periods are determined; categories of recipients; a copy of personal information held;
Right of portability: In certain circumstances, to receive a copy of the personal information in a structured, commonly used, machine-readable format that supports re-use, or to request personal information to another;
Right to rectification: To correct inaccurate or incomplete personal information without undue delay;
Right to erasure: In certain circumstances, to require erasure of personal information without undue delay, if the continued processing of personal information is unjustified;
Right to restriction: In certain circumstances, to require the processing of personal information to be limited to certain purposes;
Right to object: To object to or decline marketing activities, for any reason. We will assess other objections based on your particular situation. There is a right to lodge a complaint with local EU data protection authorities. See http://ec.europa.eu.